These terms are subject to change at any time. Please visit this page for details during your visit for updates.
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at même., you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at même. for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
PERSONAL INFORMATION / PRIVACY
Each item is handmade in-house at our design studio in Seattle, WA. Due to the nature of handmade items, products may vary slightly, making every garment unique. Most of our products are made with 100% cotton fabrications. Unless otherwise noted in the product description and to make it possible for products' good appearance to last longer, we suggest the following for our garments, accessories, and toys:
*Handwash in cold water with mild detergent.
*Machine wash cold, with like colors. Do not bleach. Do not wring. Lay flat to dry. Warm iron if needed. Can also be spot cleaned or dry cleaned.
*If there are any prints, turn garment inside out when washing.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
même. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, même. has the right to cancel the order and refund any amount paid in the best way. même. shall also notify the customer of equivalent replacement products if available.
All domestic orders are processed within 2-3 business days and shipped Monday - Friday (excluding U.S. holidays) via USPS. Insurance is not included in Standard or Free Shipping options unless requested for an additional cost.
*Any package(s) that is refused, not acknowledged, considered "unclaimed" by the customer or are otherwise returned due to reasons that même. / MEME KIDSWEAR, LLC is not at fault for, will NOT be refunded by même. by any means.
*We are not responsible for lost or stolen items during transit. Once package is delivered via USPS, we will give you tracking number and any other additional information. If you would like to insure your purchase please let us know ahead of time. USPS tends to lose packages on occasion so this is a precaution. Please read https://www.usps.com/send/service-chart.html for more information.
USA STANDARD: $8 flat rate via USPS*
INTERNATIONAL STANDARD: $14 flat rate via USPS*
*Customers are responsible for all taxes, duties or fees charged for orders.
*Promo codes must be used at time of order and may not be applied once an order has been submitted.
All returns must be authorized by emailing firstname.lastname@example.org and must be sent within 7 days of receiving your order.
*Returns are subject to a 15% RESTOCKING FEE for refunds. All refunds will be processed within 14 days of receipt of merchandise and credited back using your original form of payment.
All merchandise must be returned unworn, unwashed, in their original condition with ALL tags and packaging intact. All returns are accepted at the sole discretion of MEME KIDSWEAR, LLC and return shipping costs are the responsibility of the customer.
**Non-apparel, accessories, sale items, promotional code purchases, toys and decor are all FINAL SALE and may not be returned or refunded.**
Exchanges are acceptable within 14 days of delivery, only if the item is flawed or defective. All packaging, tags, and other items in the order must be in its original condition. Customers are responsible for the return shipping costs. All requests for exchanges made after the 14 day period will be denied. In case of refund or exchange, neither the original shipping cost nor the return shipping cost will be repaid. For any return/exchange inquiries, please contact email@example.com.
FAULTY ITEMS: If you receive any defective items (we hope you never do, but if so, we're sorry!), please contact firstname.lastname@example.org within 2 business days of receiving your order. Once inspected and approved by même., items will be replaced and only refunded if a replacement is unavailable.
INTERNATIONAL ORDERS / CUSTOMS & DUTIES
Customers are responsible for all import taxes, duty or other customs fees for their order. Shipments may be held by a country's customs department for a long period of time and items may be restricted due to each country's policy. Please note that même. is not responsible for such situations and refunds will NOT be applied. We suggest you contact your local customs department to inquire about such details. Any packages that are refused or not acknowledged by the customer will not be refunded by même. by any means.
All international orders are shipped via USPS. USPS only provides tracking through customs--once the parcel leaves the USA, there is no longer any tracking for the item. Packages take about 5-15 business days for shipment depending on location. If you prefer to have your order shipped through a different carrier, please notify us at email@example.com as we will happily make an arrangement for you. As noted in "Local Taxes," we are not responsible for any customs/duties charges that may apply upon delivery.
COUPONS & PROMO CODES
Discount codes must be used at the time of purchase and can not be applied to previous orders. Orders made with promotional codes are all sales final. NO exceptions.